In case of defective product, you will have to contact us through our email the same day you receive the product.

Before any shipment, the product will be checked that it is in perfect condition and that it has a safe packaging for transport.


It is necessary to take certain precautions so that the gold plating of the pieces is preserved.

- Jewelry should be stored individually using soft fabrics.

- It is recommended to clean them with a soft cotton cloth without using chemical products.

- You should not apply direct perfume on the jewel or any other chemical product.

- If you have any questions about how to care for your jewelry, please contact us.